tk1971app Privacy Policy

tk1971app may collect the following types of information for the purpose of account registration and service delivery:

• Identity Information: Your full name, date of birth, national identity card number, or passport number.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: bKash, Nagad, Rocket, or bank account details, transaction history, and deposit and withdrawal records.
• Account Information: Username, password (in encrypted form), gaming history, and preferences.
• Technical Information: IP address, browser type, device information, cookie data, and log files.

We collect information in the following ways:

• When you fill out the account registration form.
• Through financial information when completing transactions.
• When you use customer support via live chat or email.
• Automatically while using our website or app (through cookies and log data).
• During the KYC (Know Your Customer) verification process.

tk1971app does not sell or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, Upay, and banks receive the information necessary to complete transactions.
• Technology Partners: Game providers and technology service providers (such as Pragmatic Play, Spribe, JILI) use only the information necessary to deliver their services.
• Legal Obligations: In response to valid requests from courts, investigative agencies, or regulatory authorities.
• Fraud Prevention: With specialized agencies as needed for detecting and preventing fraud.

Any third party is contractually bound to comply with our privacy standards and may only use information for the specified purpose.

To ensure the security of your information, tk1971app takes the following technical and administrative measures:

• 256-bit SSL encryption used for all data transmission.
• Passwords are stored in encrypted form — no staff member can view your password.
• Financial information is stored and processed in accordance with PCI-DSS standards.
• Two-factor authentication (2FA) available.
• Regular security audits and vulnerability testing.
• Access to data is restricted to authorized staff only.
• Automated monitoring for suspicious access or unusual activity.

As an account holder at tk1971app, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted, unless a legal obligation applies.
• Right to Object to Processing: You can object to marketing communications or certain types of data processing.
• Data Portability: You can request a copy of your information in a structured format.
• Right to Withdraw Consent: You can withdraw previously given consent at any time.

To exercise these rights, contact us via live chat or email. We will endeavor to respond to your request within 30 business days.

You also need to take certain steps to ensure the security of your account:

• Use a strong password and change it regularly.
• Do not share your login details with anyone.
• If you notice suspicious activity or unauthorized access, inform us immediately.
• Always log out after using a public or shared computer.

tk1971app may review and update this Privacy Policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the main page of the website.
• The "Last Updated" date at the top of this page will change.

If you continue to use our services after the changes, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page periodically.

This Privacy Policy and your relationship with tk1971app are governed by applicable data protection laws and regulations. If a dispute arises regarding any matter in this policy, both parties will attempt to resolve it through discussion.

tk1971app operates as a fair and transparent platform and is committed to ensuring equal treatment for all users in accordance with fair play principles.